SMS Privacy Policy
Effective Date: August 15, 2026
Rio X Marketing, Inc. (“Rio X Marketing,” “Rio X,” “we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, and protect information associated with text messaging communications.
This policy applies to SMS and MMS communications sent by or on behalf of Rio X Marketing.
Information We Collect
When you choose to communicate with Rio X Marketing by text message, we may collect:
Your mobile phone number
Your name and contact information, when provided
The content of messages you send to us
Information related to your conversation, requests, inquiries, or services of interest
Your consent and opt-in status
Message delivery, response, and opt-out information
Information necessary to maintain continuity between website and SMS conversations
How We Use Your Information
We use SMS-related information to:
Respond to questions and customer inquiries
Continue conversations that began on our website or another Rio X communication channel
Provide information you requested
Coordinate consultations, appointments, or follow-up communications
Provide customer service and support
Maintain conversation history and continuity
Process and honor consent, HELP, STOP, and other messaging preferences
Monitor message delivery and system performance
Protect our services against fraud, abuse, or unauthorized use
Comply with applicable legal and telecommunications requirements
Mobile Information and SMS Consent
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, traded, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that process information solely on our behalf as necessary to operate and deliver our messaging services. Such providers are not permitted to use mobile information or SMS consent data for their own marketing purposes.
SMS Consent
You will receive text messages from Rio X Marketing only when you have provided consent through an approved opt-in method, such as:
Providing your mobile number through a Rio X Marketing website and affirmatively agreeing to receive text messages; or
Initiating an approved SMS opt-in process by text message.
Consent to receive text messages is not a condition of purchasing any product or service.
Message Frequency
Message frequency varies based on your conversations, requests, and interactions with Rio X Marketing.
Because our SMS program is primarily conversational and customer-service based, the number of messages you receive will depend on the nature and duration of your interaction with us.
Message and data rates may apply.
Your wireless carrier’s standard messaging and data charges may apply.
Opting Out
You may opt out of SMS communications at any time by replying:
STOP
After you opt out, we will stop sending text messages to that mobile number except where a final confirmation message is required or permitted.
If you later wish to resume SMS communication, you may opt in again through an available Rio X Marketing opt-in method.
Help
For assistance with text messaging, reply:
HELP
You may also contact Rio X Marketing through our website at:
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No electronic transmission or storage system can be guaranteed to be completely secure, but we take reasonable measures appropriate to the nature of the information we process.
Data Retention
We retain SMS-related information for as long as reasonably necessary to provide our services, maintain conversation continuity, meet operational requirements, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory obligations.
Third-Party Messaging Providers
Rio X Marketing may use telecommunications and technology providers to deliver and process SMS communications. These providers process information on our behalf to provide the messaging service and are not authorized by Rio X Marketing to use SMS opt-in data for their own marketing or promotional purposes.
Changes to This Policy
We may update this SMS Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or messaging requirements.
When we make changes, we will update the effective date at the top of this page.
Contact Us
If you have questions about this SMS Privacy Policy or Rio X Marketing’s messaging practices, please contact us through:
Rio X Marketing, Inc.
https://rioxmarketing.us
